PRIVACY POLICY
1. Introduction
At djbenharvey.com (“we,” “us,” or “our”), we are fully committed to safeguarding the privacy, integrity, and security of your personal data. We treat your personal information with the highest standard of care and in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal data when you visit or interact with our website.
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to personal data collected through djbenharvey.com and any related services. In accordance with the GDPR, djbenharvey.com is the data controller for the personal information provided and processed on this website. If you have any questions or require further clarification, you can contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data:
– Usage Data: Technical information such as your browser type, IP address, time zone, access times, referring website addresses, and session duration. This data is collected to improve website functionality and maintain security.
– Account Data: Personal identifiers such as your full name, physical address, email address, and telephone number, which are collected when you create an account or place an order.
– Profile Data: Information associated with your user interactions, purchasing habits, preferences, feedback, and browsing behavior.
– Communication Data: Records of your communications with us, including emails, support requests, and form submissions.
– Technical Data: Information about your device, operating system, screen resolution, browser configuration, device identifiers, and connectivity (including network type and mobile carrier).
– Transaction Data: Payment details, order history, shipping addresses, and billing records, which may involve third-party payment processors acting as controllers or processors.
– Preference Data: Marketing preferences, newsletter sign-up consents, notification settings, promotional interest indicators, and opt-in/opt-out choices.
4. Legal Bases for Processing
We process your personal data in accordance with at least one of the following legal bases under the GDPR:
– Contractual Necessity: To fulfill our obligations to you under a contract (e.g., to deliver products, set up an account).
– Consent: Where you have explicitly granted us permission to process specific categories of your data (e.g., email subscriptions, marketing materials). You have the right to withdraw consent at any time.
– Legitimate Interests: For business purposes such as improving our services, securing our platform, and communicating with users about updates that are relevant and non-promotional.
– Legal Obligation: Where processing is necessary for compliance with applicable legal requirements.
5. Your Rights
Subject to applicable legislation, you have the following rights concerning your personal data:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
– Right to Erasure: In accordance with the “right to be forgotten,” you may request deletion of your personal data, subject to legal retention obligations.
– Right to Restriction: You have the right to request that we restrict the processing of your data in certain circumstances.
– Right to Data Portability: You may request that we provide you or a third party with your data in a structured, commonly used, and machine-readable format.
– Right to Object: You may object to data processing where we cite legitimate interest as the basis.
– Right to Non-Discrimination (under CCPA): Users exercising their data privacy rights will not be discriminated against or denied goods or services.
To exercise any of these rights, contact us at [email protected].
6. Security Measures
We employ industry-standard administrative, technical, and physical safeguards to protect personal data, including:
– Data encryption during transmission and at rest
– Role-based access control and password security
– Regular data backups and disaster recovery protocols
– Staff confidentiality agreements and privacy training
– Monitoring and logging of user access where practical
Despite our efforts, no online platform can state with absolute certainty that any data transmission or storage method is 100% secure.
7. International Transfers
As an online platform accessible globally, your data may occasionally be processed outside your jurisdiction, including outside the European Economic Area (EEA). In such cases, we ensure that adequate protections are in place, such as:
– Standard Contractual Clauses approved by the European Commission
– Verification of appropriate safeguards from third-party service providers
– Compliance with regional legislation and privacy frameworks
8. Data Retention
We retain personal data only as long as needed to fulfill the purposes outlined herein, unless a longer retention period is required by law. Specific retention periods include:
– Usage Data: Retained up to 12 months for analytical and security review
– Account Data: Retained for the lifetime of the account and up to 5 years thereafter for legal and audit purposes
– Profile and Preference Data: Retained for 36 months from last activity unless consent is withdrawn sooner
– Communication Data: Retained for up to 3 years to maintain customer experience history
– Transactional Data: Retained in accordance with financial regulations for up to 7 years
– Technical Data: Retained for 12 months for performance optimization
9. Cookie Policy
We use cookies and similar tracking technologies to personalize user experiences on djbenharvey.com and to gather anonymized statistics for service improvement. Types of cookies include:
– Essential Cookies: Required to operate key areas of our website, including login sessions and shopping functionalities.
– Functional Cookies: Enable enhanced or personalized features, such as remembered preferences or regional settings.
– Analytics Cookies: Used to compile data on user behavior to improve content, layout, and site structure (e.g., Google Analytics).
– Performance Cookies: Measure website performance, monitor error messages, and capture load times to ensure system reliability.
No cookies are placed on your device without your prior consent, except those strictly necessary for site functionality.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, users are presented with cookie consent banners upon visit; users may manage their cookie preferences at any time via the “Cookie Settings” link in the site footer. CCPA-compliant users have the additional right to opt-out of the “sale” of their data, if applicable, through the “Do Not Sell My Personal Information” functionality.
Browser settings may also offer cookie and tracker controls. However, disabling cookies may impact site functionality.
11. Children’s Privacy Protections
djbenharvey.com is not directed toward individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If we become aware that personal information has been collected from a minor under 13 without verifiable parental consent, we will take immediate action to delete such data from our systems.
If you believe a minor has submitted personal data to our service, please notify us at [email protected].
12. Policy Updates
We reserve the right to modify this Privacy Policy as our privacy practices evolve. Substantive or material changes will be communicated through clear notices on our website. Users are encouraged to review this policy periodically to remain informed of how we manage their personal data.
Your continued use of djbenharvey.com signifies acknowledgment and agreement to the most current version of this Privacy Policy.
13. Contact
If you have any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact us via email at:
We are committed to full legal compliance and welcome inquiries from individuals seeking clarity on their data rights.