Privacy Policy for djbenharvey.com

1. Introduction

At djbenharvey.com, your privacy is of paramount importance to us. We are fully committed to safeguarding the personal information of our users and adhering strictly to applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”). This Privacy Policy outlines the principles and practices we follow to protect your information and ensure transparency in how we collect, use, store, and share personal data.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through our website, djbenharvey.com, and related digital channels and services. djbenharvey.com acts as the “Data Controller” for users residing in the European Economic Area (EEA), the United Kingdom, and other jurisdictions requiring the designation of a data controller.

For users submitting personal data via this site, djbenharvey.com determines the purposes and means of processing such data in accordance with applicable privacy laws.

3. Categories of Data Processed

We may collect, process, and store personal data across the following categories:

a. Usage Data
Information about how you interact with our website, including your IP address, browser type and version, pages visited, timestamps, referring URLs, and session durations.

b. Account Data
Personal identifiers provided upon registration or subscription, such as your full name, billing address, email address, and contact number.

c. Profile Data
Details related to your site preferences, purchase history, event attendance, behavioral patterns, and participation in promotions or surveys.

d. Communication Data
Correspondence with us through customer support requests, feedback submissions, general queries, and communication logs with our team.

e. Technical Data
Data collected from your device and browser, including device type, operating system, time zone setting, language preferences, and browser plug-in types.

f. Transaction Data
Details related to purchases made through our site, including payment card details (processed through secure third-party providers), order history, and shipping/delivery information.

g. Preference Data
Your express marketing and communication preferences, including your choice to receive promotional messages, product interests, and other opt-in consents.

4. Legal Bases for Processing

Our legal bases for processing personal data, in accordance with the GDPR, include:

– Consent: Where you have provided express consent for a specific purpose, such as subscribing to newsletters or promotional mailings.
– Contractual Necessity: Data processing necessary to fulfill contractual obligations to you, such as delivering purchased services or products.
– Legal Obligation: Processing required to comply with legal or regulatory requirements.
– Legitimate Interests: Processing based on our legitimate interests, including business analytics, improving user experience, detecting fraud, and maintaining security—provided such interests are not overridden by your rights and freedoms.

Where CCPA applies, djbenharvey.com does not “sell” your personal data in the traditional or statutory sense.

5. Your Rights

Under applicable law, you have several rights concerning your personal data:

– Right of Access: Request a copy of your personal data held by us.
– Right to Rectification: Request corrections to inaccurate or incomplete data.
– Right to Erasure: Request the deletion of your personal data when no longer necessary for the purposes collected.
– Right to Restrict Processing: Request that we temporarily or permanently stop processing your data.
– Right to Data Portability: Request transfer of your personal data to another controller in a structured, commonly used format.

To exercise any of the above rights, please contact us at [email protected].

6. Security Measures

We take appropriate technical and organizational measures to ensure the security and confidentiality of your personal data. These include:

– Encryption of sensitive data during transmission and storage.
– Role-based access control to restrict data visibility.
– Regular backups and disaster recovery protocols.
– Staff training and confidentiality obligations for personnel handling data.

Despite our efforts, no system is entirely secure. You are encouraged to protect your own data and device security as well.

7. International Data Transfers

If your data is transferred outside the EEA or other jurisdictions with similar data protection laws, we ensure an adequate level of protection through mechanisms such as Standard Contractual Clauses approved by the European Commission, or by transferring data to jurisdictions recognized as providing adequate protection.

By using djbenharvey.com, you acknowledge and consent to the transfer and processing of your data outside your country of residence as needed for the purposes described in this policy.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected:

– Account and Profile Data: Retained for the duration of your account and up to 6 years after termination to comply with legal requirements.
– Transaction Data: Retained for 7 years to comply with tax and financial reporting obligations.
– Usage and Technical Data: Retained for up to 24 months for analytics and service improvement purposes.
– Communication and Preference Data: Retained for the lifetime of the relationship or until consent is withdrawn.

9. Cookie Policy

We use cookies and other tracking technologies to enhance your experience on djbenharvey.com. These cookies fall into the following categories:

– Essential Cookies: Necessary for core website functionality such as navigation and secure login. These cannot be disabled.
– Functional Cookies: Allow the website to remember your choices and preferences to enhance usability.
– Analytics Cookies: Help us understand site usage and traffic patterns using tools such as Google Analytics.
– Performance Cookies: Improve website content and layout based on user interaction metrics.

10. Cookie Management and Compliance

You can manage your cookie preferences at any time through our cookie consent banner or by adjusting your browser settings. Under GDPR and CCPA, you have the right to opt in or out of non-essential cookies. Opting out of certain cookies may affect site performance or personalized features.

11. Children’s Privacy

djbenharvey.com is not directed at children under the age of 13. We do not knowingly collect or process personal data from anyone under 13 without verifiable parental consent. If you believe a child has submitted data to us inappropriately, please contact us at [email protected].

12. Policy Updates and User Notification

We reserve the right to update or amend this Privacy Policy at our discretion. Substantive changes will be communicated through the website or by direct email notice where legally required. You are encouraged to review this policy regularly to stay informed of how we protect your information.

13. Contact Information

For any privacy-related questions, concerns, or requests to exercise your data rights, please contact us via:

Email: [email protected]
Website: https://djbenharvey.com

We are committed to full compliance with GDPR, CCPA, and all applicable privacy legislation. Please contact us if you have any concerns or require further details regarding your privacy and data protection rights.